LibertyCentric Complaint Privacy Policy

This Complaint Privacy Policy explains how LibertyCentric collects, uses, discloses, and protects personal information in connection with complaints submitted through our website. This Policy aligns with RingCentral's Transparency, Consent, and Accountability Policy, as applicable.

1. Information We Collect

When you submit a complaint through our Website, we may collect the following Personal Information:

• Contact Information: Your name, phone number (optional).
• Complaint Details: The nature of your complaint, any relevant descriptions or attachments, and details about your interaction with LibertyCentric services.
• Technical Information: Information about your device, browser, and operating system used to submit the complaint. This may include IP address, device type, and browser version.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To investigate and resolve your complaint.
• To improve our services and customer support.
• To comply with legal and regulatory requirements.
• To communicate with you about your complaint and its resolution.
• To personalize your experience on our Website (if applicable).

3. Your Choices

You have certain choices regarding your Personal Information:

• Access and Correction: You have the right to request access to your Personal Information and to request that we correct any inaccurate information.
• Data Retention: We will retain your Personal Information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

4. Security

We take reasonable steps to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

5. Children's Privacy

Our Website is not directed toward children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and you believe your child has submitted Personal Information to us, please contact us at libertycentriccontact@gmail.com.

6. Changes to This Policy

We may update this Policy from time to time. We will post the updated Policy on our Website. We encourage you to review this Policy periodically to stay informed about how we are using Personal Information.

7. Contact Us

If you have any questions about this Policy, please contact us at libertycentriccontact@gmail.com